All systems are operational

Past Incidents

26th December 2022

No incidents reported

25th December 2022

No incidents reported

24th December 2022

No incidents reported

23rd December 2022

No incidents reported

22nd December 2022

No incidents reported

21st December 2022

rezio Update

V1.0.32 上線

Rezio Admin 行程預訂管理後台與 MySite 我的預訂網站新功能上線

  • rezio App 新增折扣碼功能
  • 新增行程套餐代表圖
  • 調整藍新金流支付方式單筆交易額度限制(台灣市場)
  • Admin 票券管理開放編輯票券名稱與代碼
  • 銷售報告、核銷報表、帳款紀錄匯出筆數上限優化至 2 萬筆
  • 優化票券 (不指定使用日) 的訂單失效後,會歸還票券庫存數量
  • 及多項 Admin 預訂管理後台以及 Mysite 我的預訂網站的優化項目

V1.0.32 Release

Services updated on Rezio ADMIN and MySite

  • Coupon Code feature is now available in rezio App.
  • New "Sales Option Image" feature on Admin & MySite.
  • Optimized Ticket management function; now it is allowed to edit the name and code of existing tickets.
  • Optimized the CSV reports for Sales Report, Redemption Report and Payment Report; you can now export up to 20,000 results.
  • Optimized Ticket Quota control; once the order status becomes Expired, the ticket quota will be restored.
  • And multiple items optimized for Admin and Mysite.

20th December 2022

No incidents reported

19th December 2022

No incidents reported

18th December 2022

No incidents reported

17th December 2022

No incidents reported

16th December 2022

No incidents reported

15th December 2022

No incidents reported

14th December 2022

No incidents reported

13th December 2022

No incidents reported

12th December 2022

No incidents reported

11th December 2022

No incidents reported

10th December 2022

No incidents reported

9th December 2022

No incidents reported

8th December 2022

No incidents reported

7th December 2022

rezio Release

V1.0.31 上線

Rezio Admin 行程預訂管理後台與 MySite 我的預訂網站新功能上線

  • 一般設定新增訂單通知信件副本設定
  • MySite表單類頁面增加提示字及輸入範例
  • 優化選擇預訂數量時,超過可售量及價格進階設定的提示訊息
  • 優化串接 Viator 整日型商品
  • 調降訂閱方案時,使用者帳號僅保留付費帳號
  • 付費帳號的操作權限限定為管理員
  • 及多項 Admin 預訂管理後台以及 Mysite 我的預訂網站的優化項目

V1.0.31 Release

Services updated on Rezio ADMIN and MySite

  • New “BCC Settings for Customer Order Emails” in General Settings available.
  • New hints and examples added to all input fields on MySite.
  • Optimized MySite hints for customers when their selection exceeds the availability or advanced settings.
  • Optimized integration with Viator for products with whole-day sessions.
  • When downgrading the subscription plan, only Billing Account will be kept in the user list.
  • The user role of Billing Account is now limited to Administrator.
  • And multiple items optimized for Admin and Mysite.

6th December 2022

No incidents reported

5th December 2022

No incidents reported

4th December 2022

No incidents reported

3rd December 2022

No incidents reported

2nd December 2022

No incidents reported

1st December 2022

No incidents reported

30th November 2022

No incidents reported

29th November 2022

No incidents reported

28th November 2022

No incidents reported

27th November 2022

No incidents reported

26th November 2022

rezio Update

V1.0.30 上線

Rezio Admin 行程預訂管理後台與 MySite 我的預訂網站新功能上線

  • 開放消費者可於 MySite 及分銷商頁面申請取消票券(不指定使用日)訂單
  • 開放可透過憑證編號進行報到與核銷
  • 通路 Viator - 新增訂單已取消通知信
  • 旅客資訊報表新增導覽相關欄位
  • Toss 金流信用卡依 Mysite 語系顯示海外卡支付方式
  • 優化系統信件 - 電話號碼加上國碼
  • 及多項 Admin 預訂管理後台以及 Mysite 我的預訂網站的優化項目

V1.0.30 Release

Services updated on Rezio ADMIN and MySite

  • Cancel order request is now also available on MySite for orders of Ticket (No Sessions).
  • The users can now enter Voucher Numbers in the “Check-in & Redeem” page to complete voucher redemption.
  • New cancellation notification email for orders from Channel - Viator.
  • Traveler's Information report now includes Guide Services-related fields.
  • Toss credit card payment page now displays the credit card options based on the language of MySite.
  • Notification emails optimized to include country codes before all the phone number info.
  • And multiple items optimized for Admin and Mysite.