All systems are operational

Past Incidents

11th May 2021

No incidents reported

10th May 2021

No incidents reported

9th May 2021

No incidents reported

8th May 2021

No incidents reported

7th May 2021

No incidents reported

6th May 2021

No incidents reported

5th May 2021

No incidents reported

4th May 2021

No incidents reported

3rd May 2021

No incidents reported

2nd May 2021

No incidents reported

1st May 2021

No incidents reported

30th April 2021

No incidents reported

29th April 2021

No incidents reported

28th April 2021

rezio Release

V0.9.91 上線

Rezio Admin 行程預訂管理後台與 MySite 我的預訂網站新功能上線

  • 擴增逾期票券處理方式
    • 票券類行程下所有票券效期類型均可設定逾期票券處理方式
    • 依據各票券效期所設定的日期,可自選逾期後是否仍可報到核銷
  • 擴增報表匯出-銷售報告
    • 新增取消申請日範圍取消處理日範圍套餐篩選器可使用
    • 篩選條件包含套餐時,新增可匯出套餐銷售報告 CSV
  • 新增顯示憑證狀態於 MySite 我的預訂網站查詢訂單結果頁,可查詢憑證使用狀況及可核銷次數
  • 一般設定-預訂網站付款設定內新增可選藍新金流超商代碼繳費的繳款期限
  • 優化線上金流退款
    • 新增同購物車退款方式及全選功能
    • 提供藍新金流即買即退和每日多次退款功能
    • 新增線上退款失敗標籤
  • 及多項通路管理及 Admin 預訂管理後台的優化項目

V0.9.91 Release

Services updated on Rezio ADMIN and MySite

  • Ticket’s “Expiration Mode” extended.
    • For products under the “Ticket” category, the “Expiration Mode” is now available for all Ticket Validity Types.
    • With the “Expiration Mode”, the users can select whether the tickets can still be redeemed after the session ends or not.
  • “Report - Sales Report” extended.
    • New order filters available for Sales Report: Cancellation Request Date, Cancelling Date, and Sales Options.
    • When the Sales Option is filtered, the new “Sales Option Report (CSV)” is now available for export.
  • The result page of MySite “Check Order” now displays the “Voucher Status”, so that the customers can view if the vouchers are available for scanning.
  • In “General - MySite Payment Settings”, the users can now select the payment due date for NewebPay Convenience Store Pay Code.
  • Optimized online payment refunds.
    • “Refund by Shopping Cart” is now available, and the users can “Select All” to refund all order payments in the same shopping cart.
    • Multiple refund requests can now be submitted on the same day.
    • New Order Process Tag available: Refund Failed.
  • And multiple items optimized.

27th April 2021

No incidents reported

26th April 2021

No incidents reported

25th April 2021

No incidents reported

24th April 2021

No incidents reported

23rd April 2021

No incidents reported

22nd April 2021

No incidents reported

21st April 2021

No incidents reported

20th April 2021

No incidents reported

19th April 2021

No incidents reported

18th April 2021

No incidents reported

17th April 2021

No incidents reported

16th April 2021

No incidents reported

15th April 2021

rezio Release

V0.9.90 上線

Rezio Admin 行程預訂管理後台與 MySite 我的預訂網站新功能上線

  • 新增票券可指定提前報到核銷的時間
    • 類型為票券的行程,新增可在編輯行程-套餐選項選擇是否可於場次開始前核銷
    • 可提前核銷的套餐可指定開放核銷的時間
  • 一般設定-預訂網站付款設定內新增可選藍新金流 ATM 轉帳的繳款期限
  • 來自通路-KKday 的訂單, 在訂單詳情顯示顧客的結帳幣別及金額
  • 訂單列表可將篩選結果匯出 CSV
  • 優化電子發票/代收轉付電子收據
    • 新增可設定代收轉付經手人
    • 電子發票/代收轉付備註新增顯示信用卡末四碼訂單編號
    • 電子發票字軌號碼用完時,發送信件提醒
    • 電子發票/代收轉付如遇到開立失敗,新增顯示訂單處理標籤單據開立失敗推播通知
  • 及多項 Admin 預訂管理後台的優化項目

V0.9.90 Release

Services updated on Rezio ADMIN and MySite

  • Tickets can now specify time for “Redemption Before Session”.
    • Products under the “Ticket” category can now select whether the sales option accepts voucher redemptions before the session starts.
    • If “Redemptions are allowed before session starts”, the users can also specify a time.
  • In “General - MySite Payment Settings”, the users can now select the payment due date for NewebPay ATM Transfer.
  • Orders from KKday now display the payment currency and its amount in Order Details.
  • Optimized e-invoices.
    • New “Representative” can be set for e-invoices.
    • The last four digits of credit card number and order number are now displayed in the remarks of e-invoices.
    • Reminding email will be sent when the e-invoice number has run out.
  • If the invoice issuance fails, the system automatically adds an order process tag “Issue Invoice Failed”, and push notifications will be sent.
  • And multiple items optimized.

14th April 2021

No incidents reported

13th April 2021

No incidents reported

12th April 2021

No incidents reported